Knowledge Base
TROUBLESHOOTING

Banking Troubleshooting in TallyPrime: Statement, Reconciliation and Online Payment Issues

Banking problems should be separated into statement-format, reconciliation, bank-connection and payment-status issues. Each has a different resolution path.

Statement problems

Confirm the bank and file format are supported and use the original statement export where possible.

Reconciliation problems

Review amount, date, party and instrument details before using potential or partial matching.

Connected/online banking problems

Check connection state, selected bank account, authorisation, internet access and payment status before retrying.

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Need detailed product steps?

This page gives a business-level overview. For the latest screen-by-screen instructions and release-specific details, refer to the official TallyHelp documentation.

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